Do you want to tailor the appearance, structure, and content of your paper or electronic communications for each customer? Do you want to use invoices, SMS messages, e-mails, or a customer portal to offer the most suitable product to each customer or to give them updates relating to their particular account? Maximize the efficiency of your marketing and business communication with IXTENT’s solution.
The solution automatically creates documents with content tailored for each customer or business partner based on relevant rules, and distributes such documents through various communication channels (letters, e-mails, SMS, internet, etc.).
The output management solution can be used anywhere where it is necessary to distribute high volume of personalized information:
- marketing communications – direct mail (printed or electronic), transpromotion (placement of advertisements on invoices, etc.);
- contracts and offers;
- customer documents or information, etc.
IXTENT’s solution offers:
- user-friendly content creation without IT assistance; immediate availability of such content for all channels;
- the option to change the communication content in real time;
- personalized communication - fast and improved interaction with customers, partners, suppliers and/or with employees;
- automatic creation and distribution of documents, utilization of inexpensive distribution media (web, e-mail, etc.);
- consistent layouts in accordance with corporate rules;
- improved infrastructure and increased satisfaction of recipients (customers/partners/suppliers/employees).
- increased profits thanks to more accurate targeting of offers to individual customers;
- increased customer satisfaction thanks to personalized documents;
- reduction of costs relating to the complexity of multi-channel communication;
- increased reliability and accuracy through automation;
- increased speed and efficiency of correct information delivery to the correct place.