Do you create tens of thousands of standardized customer documents, emails, and SMS messages every month for your customers or partners (offers, reminders, billing, notifications, marketing materials), for which you use your internal systems as an information source? Are you looking for a tool that would make this process more efficient and cheaper?
creation of documents that you send to third parties
the process of changing document templates
and individualize communication with customers
related administration to a minimum
All professions of a company’s life cycle are necessary for success and nothing should be neglected. The details are important. The details set you apart. The details win. Personally, I follow several rules: If you want to do something, do it. Always continue and do more. Be different. If there is a queue somewhere, create your own.
We implement some of the best tools on the market from OpenText (according to the evaluation of independent consulting companies GARTNER and Forrester), which are primarily intended for design, management of templates, and automated bulk creation of both unstructured and structured personalized outputs (output management, customer communication management) in both paper and electronic form (reminders, letters, statements, offers, etc.)