So called Kofax TotalAgility® is the world’s first unified smart process application development and deployment platform. TotalAgility provides an essential link between an organization’s systems of engagement and systems of record to help increase responsiveness to customers, improve service levels and gain competitive advantage in order to better manage and grow businesses while greatly reducing operating costs.
TotalAgility combines information capture, business process management (BPM), dynamic case management (DCM), collaboration, mobility and analytics to solve the First Mile™ challenges of effectively processing real-time, information-rich customer interactions and provides an essential link between systems of engagement and systems of record to help increase responsiveness to customers, improve service levels to gain competitive advantage, and better manage and grow business while simultaneously reducing operating costs.
Main features of Kofax TotalAgility are:
- provides multichannel capture, business process and dynamic case management, mobile and analytics capabilities in the world’s first single, unified product offering;
- easily integrates with any system of engagement and system of record and provides an essential link between the two, minimizing the need for legacy system modifications;
- is built on a highly flexible and scalable architecture;
- is available on-premise or as a hosted SaaS subscription offering;
- can be centrally installed, deployed and administered;
- offers a simple, value-based pricing model.