Kofax smart process applications are critical in managing today's automated processes, improving productivity and servicing customers efficiently. According to Forrester Research, smart process applications (SPAs) are a new category of software designed to support business activities that are people intensive, highly variable, loosely structured and subject to frequent change.
With its main components, smart process applications support collaborative business processes that are people and information intensive, highly variable & unpredictable, loosely structured and subject to change – e.g. invoice processing, mortgage origination, ERP data integration and extraction and many more.
Kofax SPAs dramatically transform and simplify the business critical First Mile™ of real time, information intensive customer interactions. Organizations can significantly increase their responsiveness to customers, provide a higher level of service, gain competitive advantage and better manage and grow their businesses while also greatly reducing operating costs by utilizing Kofax Smart Process Applications.