IXTENT Data Mailbox Connector enables you to integrate the messages from data mailboxes into the records management environment for further processing. It enables distribution of messages to competent workers for further processing. Messages from data mailboxes can be thus handled within the company the same way as other documents.
- Automatic checking for new messages
The Connector automatically monitors new messages in the data mailbox and any newly received messages are stored at relevant location within the records management environment.
- Support for multiple data mailboxes
The Data Mailbox Connector can simultaneously administer multiple mailboxes. If your organization has multiple data mailboxes, you can manage them from one place.
- Automatic distribution of data messages to the persons responsible for their processing
Data messages are distributed to responsible persons for processing on the groundwork of customer defined workflow.
- Detailed records and fast retrieval
Enables monitoring and easy retrieval of each document. It also provides control over data and document flow (there are audit records available for individual activities relating to their processing).
- Replying in data message format directly from your records management environment
- Long-term and secure storage of messages
You can securely archive the data messages for an unlimited time.