Product and Service Management

The Oral-B brand is the leader in the $4.5-billion toothbrush category, marketing toothbrushes for children and adults as well as interdental products such as dental floss. When Oral-B needed a report management system, they turned to Open Text.

Manufacturing is becoming increasingly sophisticated and complex. Manufacturing enterprises are under increasing pressure to improve quality, reduce product lifecycles, enforce standards, comply with regulations and minimize costs. Automated design and data management systems such as CAD, Product Data Management (PDM), and Enterprise Resource Planning (ERP) make managing and distributing product data complicated and expensive.

Open Text's collaboration and content management software enables manufacturing organizations to:

  • Enforce quality, traceability of raw materials, and product safety
  • Improve engineering processes
  • Decrease operational costs
  • Ensure compliance with standards and regulations
  • Improve time to market

Enterprise Content Management (ECM) solutions help manufacturing enterprises meet their business goals with the following processes:

  • Environment, Health & Safety
  • Facilities, Fleet & Equipment Management
  • Performance Monitoring
  • Quality Management

Manufacturing

Consumer goods companies must plan the quantities, dates, quality inspections and resources of the manufacturing process, as well as ensure that the raw materials used in the manufacturing process comply with internal and external regulations. These activities require collaboration among multiple departments, such as Sales & Marketing, Finance, Legal, and Manufacturing.

Manufacturing departments are also under increasing pressure to improve quality, reduce product lifecycles, enforce standards, and comply with regulations in three major areas: Environmental (e.g., CAFÉ, WEEE), Regulatory (e.g., IEEE, ISO, SOX), and Operational (Six Sigma and TQM). ECM solutions allow companies to implement, enforce, and monitor these compliance standards.

Open Text's ECM solutions for Manufacturing enable manufacturing organizations to:

  • Enforce quality, traceability of raw materials, and product safety
  • Improve engineering processes
  • Decrease operational costs
  • Ensure compliance with standards and regulations
  • Improve time to market

Open Text helps you address these challenges with ECM solutions for Manufacturing.

  • Software: Document Management & Collaboration, Extensions for SAP Solutions, Livelink ECM - BPM Server

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements.

Implementation in Operations

Banking and brokerage operations are at the core of the financial institution, and information within areas, such as books and records, maintains the integrity and accountability of each and every transaction and provides clarity for auditors and regulators. Therefore, each process, whether it is in bank lending or securities investment, must be supported by a complete set of documents, records, and data. In addition, different organizational units of a bank require training to effectively process new products with system support.

Enterprise Content Management (ECM) solutions from Open Text for implementation in operations deliver this functionality with the following components:

Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services, Training and Support tailored to meet your requirements